Who we are
CREATING SALES EXCELLENCE FOR BETTER RESULTS AND PERFORMANCE
- CHOICES: Organisations are constantly looking for new ways to increase sales and results. It is no secret that new strategies and plans must constantly be developed to find new business opportunities. At the bottom line, choices have to be made. These choices may include whether sales should be consultative or transaction-based. Perhaps you are wondering which sales channels would be the most effective: internet, telesales, call centres, or the traditional way of personal value-added selling. On the other hand, your dilemma might be figuring out how the cost of sales can be reduced by smart re-engineering, downsizing not to mention the difficulty of knowing how to deal with customers in the front line of the organisation via customer relations management and complaint handling.
- CHANGE: Implementing your choice requires organisational change. In all likelihood it also requires a change in customer approach, sales processes and systems, leadership style and competence development of your people. All organisational and human resources need to be focused on executing plans and implementing strategies. This requires aligning everyone in the organisation inclding the business strategy to the goals and objectives.
- FOCUS: We focus on creating outstanding performance for those who are fully engaged with their customers and has the desire to become outstanding. DOOR will help your company focus its future with the commitment to create excellence. That is our goal.
- CREATING SALES EXCELLENCE: We believe in excellence. Creating Sales Excellence drives your business. The right sales channels matched with the right people create the difference to increase your sales. Customer Excellence is the answer to creating customer loyalty. People Excellence encourages employees to improve their performance while Creating Leadership Excellence challenges your employees to give the best that they can. DOOR’s “Creating Excellence” concepts are proven to have measurable ways of transforming your sales strategy and enable you to make the necessary changes for your leaders, managers and employees to flourish. Success and excellence are the result of efficient performances catalysed by motivated people. Sometimes you have to help them find their excellence – that is where we come in.
- PASSION: Our DOOR trainers and consultants are passionate about Creating Sales Excellence in order to improve your results. This true passion is hard to ignore when you see how we work. Getting the best out of your people creates the winning team. When you have created your winning team that is when we know we have accomplished what we love – creating excellence.
John van den Heuvel - COO
Ricardo P. Lillo - CEO
DOOR International B.V.